Drobo not detected. It's used, but seller says it works. Why is NAS not visible on the network? this is a real head scratcher. so mapping a share is usually as simple as the following: \\IP_ADDRESS\SHARE_NAME. 3 device to a 5D3, it worked flawlessly for two days. Open your hard drive in finder and navigate to: It stays in Dashboard stating that the rebuild will take 27 or so hours, during this time I can access the drives and my data. Have been troubleshooting the issue including contacting Drobo support but so far no luck. 4 does. As you can see in the picture below, Windows 10 automatically assigns a drive letter to the selected drive, but you can choose your own drive letter (one of the available letters) if you want by clicking the down arrow next to the drive letter. 6 just fine, but neither show up in drobo dashboard (2. Although drobo dashboard does tell me the amount of used/free space. Forums that I have searched suggest the DROBO itself is faulting, putting the power supply into overload mode. 50\SHARE_NAME. 4TB of data), analyze how much capacity it has available, and use more efficient mirroring techniques (as opposed to striping with parity) to give you the best performance possible during the transfer. Do not remove any hard drives. If problem persists, diagnose network problems, this may be a bigger issue than the file server. If you then plug the power supply into the DROBO the green led starts flashing, the fan jutters and no lights come on, on the DROBO. 10288] Windows 10 version 1909 Oct 19, 2011 · I am using a 4-bay Drobo Gen2 on a quad core iMac running OSX 10. Drobo has a link to the issue here . Mar 17, 2010 · This data awareness also allows Drobo to detect large data transfers (like you transferred the initial 2. Make sure you have the latest firmware in your drobo - and update if necessary. Nov 14, 2011 · I have 2 almost identical servers. 6). When finished Feb 26, 2018 · You also can't see the Drobo from the Network tab on File Explorer. For R710, in device manager, I show an Unknown Device related to the generic volume driver. The blue lights are all lit up in blue, doesn't change. I have the latest version of Drobo's Dashboard utility installed, and my firmware is up to date. 1K subscribers in the drobo community. Jan 2, 2019 · Built my new PC and installed Drobo dashboard which was a newer version (3. Is there a way to get this working, perhaps a hard reset? My 5n powers on and detects drives but doesn’t respond to any network requests (aside from ping). The power light is red, no changing. May 2, 2013 · I can't find an entry for the Drobo on the list created from <netstat -b>, nor on DHCP list on the router The Drobo software (Drobo Dashboard) has an autodetect feature - which so far has not been able to detect the Drobo. Drobo detected a drive was removed. This can be fixed by restarting the computer but the connection is lost again after a couple of days. I was able to install new firmware then. Not arguing with you on that, as you are 100% correct, but going the Thunderbay / QNAP / Synology route isn't a great option for me right now. The PC and Drobo Dashboard do not see the Drobo yet. Not expecting much, but maybe I will get lucky. See NAS Dashboard Discovery if the Drobo is not detected in Drobo Dashboard. firmware: 1. Open Drobo Dashboard. 5. 123" in Windows Drobo Dashboard installed on PC or Mac should be able to auto detect the Drobo on the LAN, but they have to be on the same subnet. I've asked Drobo Dashboard to perform a repair on the file systems and that results in a reboot of the unit. I have an old drobo. If it isn't, try following some of the other steps in the guide until you're successful. When it restarted it started with the two littel green power and transfer lights. The Drobo 8D is not compatible with IDE, SCSI, PATA or SAS drives. The power supply has a nomally green led when power on. Replace the drive indicated by the blinking red light. I have an 8 bay drobo pro and a 5 bay drobo s. I’ve contacted dell and drobo, no support offered. So in your case it would be \\192. I finally got my data back@ Happy days! OK, enough of that. For more information, and to ensure a safe and successful migration of the drives, carefully follow the instructions in Aug 22, 2023 · BUT the Drobo hardware is not recognized in any way (the single orange “Standby” light remains lit. At the same time, move the gray tab to the right with your left hand. Shut down the computer. Please advise how I can diagnose and then debug this scenario. Then, after a brief power outage, I was no longer able to mount my Drobo to my desktop. If Drobo Dashboard does not detect your Drobo, please follow the steps below: If Drobo Dashboard still does not discover the device, reboot your computer. I can read/write to it fine once I've navigated to it. Jan 16, 2011 · Jan 16, 2011. drobo not recognized. Its a second generation drobo with firewire and USB. Clicking the Add button will open the Add Drive Letter or Path dialog. The Drobo will start up and if the Drobo is recognized by the Drobo Dashboard you got lucky. It installs correctly on the R610 but not the R710. Yesterday, I discovered my computer no longer sees either one. Migration of data to Drobo 8D is a one-way operation. If I buy a second hand DROBO FS, can I just put the drives in and recover command and type /Volumes/Drobo/. Drobo support is ass, I assume because the parent company filed bankruptcy and they are no longer making Drobo chassis. The FS unfortunately cannot be upgraded to SMBv2, so I had to temporarily install SMBv1 in Windows in order to mount my share. Data protection is in progress, but you may continue accessing your data. Once that part "finishes" I am getting Yellow and Green Flashing lights on all of my drives and I can no longer detect the Drobo on my network or through Dashboard. It is no longer recognized by my host Mac. If the Drobo's connection to the network or Dashboard has been lost, try the following; Reboot the router/wifi. 2 (problem began with OSX 10. 2 days ago · If your GPU is not recognized by the BIOS and shows an empty PCIe slot, you have a more considerable problem. x prior and dashboard said a minor update to 3. So if the PC/Mac is not on the same subnet as the Drobo 5N/FS etc… then it will not able to detect it. Jul 17, 2021 · NAS Drive NOT VISIBLE on Network Windows 11 FIX [Tutorial]Summary: Are you unable to see your NAS device on Windows 11N system and unable to access data? In 3) Once you have clicked on the DROBO itself, several options will open up under the Drobo 4) Go to SHARES 5) If you have not assigned a specific letter to your Drobo, do so now; it will then show up in Explorer. Lots or people consider 1 or 2 drive redundancy settings inside Drobo app and contemplate disaster recovery if HDD stops working, but not enough people consider the Drobo i Aug 15, 2016 · Client has a DROBO 5D. Click Drobo Settings on the left, then Network That should pop up a Network (iSCSI) Settings window where you can set Automatic or Manual. A cheap item that tends to fail is the power supply , some times it “kinda “ fails, it gives enough current to power up the electronics i he drobo, but not enough to spin up the drives fully, f you want to experiment, try the new power supply on the old drobo, see if it will spin up a couple of spare Nov 12, 2018 · Windows 10 Home and the Drobo dashboard *used to connect* and show a networked Drobo 5N and a Drobo 5N2. When running windows, I have drobo dashboard installed (the newest one), and it finds and displays the drobo just fine. It does no harm to the system even if the customer does this with no real purpose. Oct 4, 2023 · But many found that their NAS is not showing under the Network tab in Windows 11. Anyway, I hope Drobo developers are not complete morons. 6. I did everything it stated and even reflashed the firmware. I hope this will help you to help someone else with this problem. All bays are populated, but all show RED -> add a drive here. Model number DRO4D-D. . It should automatically prompt you for a password if you have one set up. Do not migrate drives when either of the Drobo device is powered on. Restart the Drobo from the Dashboard > Tools > Restart menu. Restart the computer. It was seen with the Drobo Dashboard app, but the hard drives would not mount. Of course, support had been useless. The problem is faced across operating systems and manufacturers, be it Synology, RasperryPi, or Iomega, amongst others, and on both office and home setups. Other things Ive tried: Ive tried both versions of the dashboard on windows 10 and 11 Ive tried both versions of dashboard in compatibility mode and not in comp mode. Push drive further in with your right thumb close to the gray tab. Not mounted in Mac OS X or Dashboard even though all lights were green and good. What's weird is that it did show up randomly on one PC load up. Viewing the dashboard shows the 4th drive slot as “Empty”. #1. Jun 10, 2022 · Windows 11 (Image credit: Future). 45. Remove all drives from the drobo. The device is then equipped with an optional mSATA module housed in a dedicated bay at the bottom. One of the things it remembers is the serial number The Drobo 5N fails to boot completely, I can ping the device, but the Drobo dashboard does not see it, and I never get green lights for the HDDs, just amber lights, the blue HDD space lights never light up completely either. Don’t worry. Now the dashboard cannot find it. Here is the list of things that have been tried to troubleshoot the problem: * Network Discovery is on * Workstation service is running * Changed IP address of Drobo thinking there was an issue with the address May 24, 2012 · I remember there was a delay in Drobo being detected on iSCSI after it is turned on, so I rebooted it, and waited, and waited patiently for 5 minutes, and nothing. This should be top comment, so will piggy back my comment here. Besides BeyondRAID, certain models of Drobo, like Drobo 5D and Drobo 5N, may employ the company’s patented Accelerator Cache technology. Your monitor should now be detected by Windows. Once the drives are securely seated, power On the Drobo . But if the Mac hardware doesn’t recognize the Drobo … not sure if Parallels will “capture” it when plugged in. This is with the Drobo directly connected via ethernet to the pc. All that to say, I feel your pain I’m also thinking about removing the disks, factory reset the empty Drobo and putting back the disks like I would do in a new Drobo, but I’m afraid of not having the disks recognized if the corrupted data is preventing them from being recognized by the new setup. As I type this … Feb 2, 2020 · DROBO model: DROBO FS. 2. they have been turned off for several months, basically since lockdown happened and I moved everything home. Usually, you can even leave the SHARE_NAME off and it will show you all the available share names. Jul 2, 2019 · Drobo has detected at least one drive from another Drobo disk pack. Once you can see Drobo Pro in Drobo Dashboard, click All Drobos on the left, then double-click the Drobo Pro, which should take you to its Status. 4 drive bays, firewire or usb2. 21 but nothing else. A Little History. I want to use a couple disk drives from the older one and put them in the new one to add capacity, not transfer data. 5N pings after attempted update to fw 4. Once you have moved the data to Drobo 8D, you will not be able to use it on the source Drobo device you are migrating from. It does not not mount or report into the DroboDashboard. If Drobo dashboard can see it, use that to mount the network Drobo to a drive letter (or multiple drive letters if it's got multiple volumes) in Windows 10. 2. Hard factory reset the unit by powering on while holding the pinhole reset button on the back. This can result in data loss. Also see Recovering a Drobo disk pack outside a Drobo chassis - Recovery Explorer and UFS Explorer options (plus discount!) and Troubleshooting tips especially for older Drobo units Once you get the data accessible, you should most definitely back your data up in at least two other locations, at least one being off-site. The Drobo should also be monitoring this sector on its own to ensure its structure is always intact by keeping a copy of the MBR data on different drives in Drobo/in EEPROM/and on the customers system within the Drobo Dashboard App. Now I have 2 Drobo 5Ns. Still the same thing. Now, let’s find out what failed in the drobo. Our research found that it was usually a fault at the user’s end. Or a manual IP entry, which is why I'm trying to find the Drobos IP – Nov 10, 2021 · Unfortunately, Drobo uses some sort of proprietary RAID feature they call “Beyond RAID” (like Synology “Hybrid RAID”), which means if the current version of that software is not backward-compatible with the old one, it may fail to import the volumes completely. EXTREME SLOWDOWN - access and boot-up time. The thing is, according Mar 13, 2023 · Confirm the Display Is Set to the Right Input Most modern computer monitors and virtually all TVs have multiple inputs. 7[4. serial number: TDB112270018. Page 20 The Drobo 8D may take a few minutes to boot up. However, it's detected by router, as showed by assigned IP by router. fw was 3. Anyway, I have a question - how do you get the diagnostic log out? It seems that function is hidden in the Drobo Dashboard and I'm unable to find it. Message 01: The Drobo has detected a drive failure. I reset everything to factory defaults and repaired twice and still says “Mount failed”. Generic 12V PSUs are not out of stock, even in higher ratings than Drobo supply with the units, and are cheap enough to experiment by getting one with a higher rated current than the original, before resorting to replacing the entire Drobo, (either new or used). Mar 25, 2009 · There are two procedures to follow, a short one and a slightly longer one. upon booting them yesterday, they mount in macOS 10. Drobo Dashboard 2. Any ideas? Jun 9, 2018 · After all the research I could do I FINALLY figured out how to FIX the 1394 OHCI driver problem! Like me many of you lost your discovery to your Firewire Cameras and/or audio devices that used to work Dec 5, 2023 · Step 4: Click the Add button. 3) compared to when I previously hooked it up. ; Quick note: If you have only one monitor 11 votes, 20 comments. Have you had a hard drive fail in your Drobo? Want to see how to replace a failed hard drive in a Drobo?Watch this video and I will show you how to replace t With a Drobo that can result in failure to boot properly or a boot loop. Pull the plug to power cycle the unit. The Drobo's have a mixture of hard disk sizes in each box so assembling a single series of drives won't work without considerable additional expense. Any ideas? Is this a sign that my external drive is starting to die? EDIT: I've resolved this problem with the help of Drobo's tech support. 03 is losing connection to my Drobo unit. Feb 22, 2021 · I have a Drobo network storage device that's 5+ years old. 168. Got it, plugged it in, ALL the lights turn on. Jun 19, 2019 · This morning our Drobo 5N sent a series of messages: Drobo cannot currently protect your data against hard drive failures. * At this point, I thought I broke the iSCSI interface, but thought, it can't be that fragile. Prior to my 5D3 upgrade, I had several problems with my Drobo and iMac. x was avail however the download of it via dashboard was failing so I went to the start* page It’s not a huge showstopper because the device is running but I am mindful that I’m not getting the ability of seeing diagnostics on what’s happening with the drives or make any configuration changes. Mar 12, 2013 · Original title: drobo fs (NAS) intermttently detected on RT desktop "network" I usually go to Windows RT desktop view on hit the file viewer then I click Network Then I usually have to hit Refresh to Apr 24, 2024 · (Image credit: Mauro Huculak) (Optional) Under the "Rearrange your displays" section, click the Detect button in the bottom-right corner (if applicable). I have a drobo device i would like to use for my backups. Now, the PC sees the Drobo in Drobo Dashboard (no filesystem access). The dell R610 and the R710. 8) and it will not auto connect either and it does not have anywhere to input a manual IP address to connect to like 2. For every PC dilemma, there’s a solution. It currently has 7 Western Digital WD15EARS drives in it. I get 2 messages in Drobo Dashboard. Then assign a static IP address to the Drobo, after this the Drobo can be plugged directly into the network. Drobo is dead, long live Drobo! Windows 10 told me that the Drobo was using SMBv1 which is not automatically installed in Windows 10 as of version 1709, because it's an ancient protocol rife with security holes. If your network does not have DHCP enabled or supported, connect Drobo directly to computer via ethernet cable and enable DHCP on computer. In other words, I might call myself an early adopter, but I'm not the kind of hardcore early The status lights on it were all normal, and the Drobo Dashboard (which It's worth seeing in the Install Drobo dashboard on Windows 10. Using the IP to connect manually by Dashboard also do not work. I have a Drobo 5D with 2tb of data and 8tb total space. I've tried Disk Manager, and the drobo shows up in there, as Disk 4, but I see no way to mount it or whatever I need to do to make it accessible. See my own accepted Jan 27, 2015 · I tried an older version of dashboard (1. So I've tried to reset the old drobo with the drives installed through the Dashboard and also by holding the reset pin in while powering up. It was taking 6 hours or so last week and finally showed up, I tried troubleshooting today and its gone. But File Explorer doesn't show it, there's no way to access the files on the drobo. Both run server 2008 R2 and 64-bit. --> Factory Reset and ERASING the DISK PACK seems to solve the issue, but that's DATA LOSS. 7. Installed latest chipset from dell and Jun 21, 2018 · After I migrated my Drobo gen. 1. Pretty sure B800i is very close to Drobo Pro, so most likely the network settings don't get saved unless there's a recognized volume or disk pack - booting up without a disk pack will clear existing network settings. If you've got your PC plugged into HDMI 1, but the monitor is set to HDMI 2, for example, then you won't see anything on-screen. Drobo keeps track of which HDDs it has seen. Disconnect the Thunderbolt cable from the drobo. Affects: Drobo Pro, probably all older Drobos. 2) Jun 15, 2012 · I recently picked up a Drobo B800fs to test out before I buy it from a company that filed bankruptcy. I do have Parallels … so I may try installing an older macOS and seeing if that makes a difference. The drive lights are all red, doesn't change. No matter what I try the drobo will not show up in dashboard after reboot. Greta, your drives are good, data is safe. Disable your network interface and Disconnect all the iSCSI mounts before changing/re-enumerating network interfaces. The device might be fully functional but lately I have not been able to connect to it from my Win10 machine: Drobo Dashboard is not seeing the disks. Oct 22, 2013 · Both my PC and the Drobo are connected to the same home network, and the router can see the Drobo just fine and has assigned it an IP address - but navigating to "\\192. 14. It WILL see your drobo. Now 4 green drive lights, 1 amber but was all ok before flash. If you've got a Drobo working, use it as a backup of another NAS if you must, but it won't be a reliable device in the long run. Dashboard cannot detect Drobo 5N. This is a sudden occurrence as everything was fine a few weeks ago. That's what works for me anyway. I’m not really sure when the problem start occurring because I run the Mac mini is basically headless media server for Plex. After a minute, the Drobo changes to Bay 2 AND Bay 4 flashing red. installed drobo dashboard on my win10 machine and it could not see the drobo ("no drobo detected"), then an hour later I managed to cause a short (something unrelated, except it was the same part of the house as the drobo) so in effect it restarted. May 19, 2023 · Handling Drobo with an enclosed mSATA SSD cache module. I tried: - Disabling AVG Apr 4, 2021 · Your mac will not see the drobo in the finder, and it won't mount. Insert all drives and let it rebuild. The Drobo 8D supports migrating entire disk packs from a Drobo 5D3, Drobo 5Dt, Drobo 5C, Drobo Gen3, Drobo 5D or Drobo S, preserving its data. If still not detected, send us photo of front of Drobo with Drobo powered On, Face Plate off and drives installed Another case of If it's not broke, don't fix it (especially remotely). Jan 10, 2020 · Jan 10, 2020. zfphe xqsd kgij znkl chgt nrym pmuud neyf ikl dsiw